i don't have that software. i restarted the program and i've got a better idea what's not working. i assumed the movement of the mouse was working because i can see the arrow moving. however, the levels and menu options weren't becoming highlighted as i scroll over them. i am now realizing that both the movements and clicks are picking up but the problem is that it is recognizing both when the mouse icon is about 3/4inch above the intended mark. this is very weird. i have to be directly above where i actually want to make my selection by nearly an inch and then the menu options will highlight. it even let me start my first game but it was virtually impossible to play because i have to be somewhere between 2 and 3 circles above the circle i'm actually trying to select making play pretty difficult. i've checked for updates and haven't found any.